The OMA Insurance has transitioned to Manulife
Sun Life Assurance Company of Canada sold and exited its creditor and affinity business to Canadian Premier Life Insurance Company. OMA insurance products fell under the affinity business, and this was the part of its business that provided benefits to OMA members. The OMA was not consulted in this decision and this transaction was completed on Feb. 1, 2023. The OMA advocates for the well-being of our members and, as such, went to market and evaluated the insurance options available. The OMA accepted an offer from The Manufacturers Life Insurance Company (Manulife), approved by both the OMA Insurance and OMA Boards, to continue to provide the same excellent service our members have come to expect, as of Sept. 1, 2023.
Please watch this video to learn how to set up your Manulife ID. The Manulife ID Infographic provides a checklist to set up your Manulife ID and access your Health & Dental, Life and Living Benefits policies.
OMA Insurance and Manulife are building innovative insurance solutions
The OMA Insurance and Manulife partnership brings together expertise in affinity benefits with Manulife's long history of serving physicians in Canada. Here’s a reminder of what this partnership brings to OMA members.
Need advice? Our expert insurance advisors are here to help.
New Information on OPIP
Frequently asked questions
A document has been created to address frequently asked questions by OMA members.
For assistance with:
- Status of new applications
- Information on existing group policies
- Changes to your coverage
- Underwriting
- Claims
- Setting up your Manulife ID
- Billing and premiums
- Health and Dental co-pay
Contact Manulife’s dedicated call centre exclusive for OMA members:
Toll-free: 1-888-596-8881
Email: more_info@manulife.ca
For support on:
- New Insurance products and services
- Permanent Life Insurance
- Individual Insurance
- Information on other products and services
- To get help with applying for new insurance coverage or support on insurance product
Contact OMA Insurance:
Toll-free: 1-800-268-7215
(Please listen to all options to select option 3 for OMA Insurance advisory support)
Email: info@omainsurance.com
Website: omainsurance.com/contact-us
Important action you need to take
If you have not signed up for your Manulife ID, complete a one-time set up of your Manulife ID to access your Manulife policies.
Go to the URL provided in your welcome package to create your Manulife ID. This is a single, secure username and password that gives you access to all your Manulife products. If you need assistance, contact Manulife at 1-888-596-8881. Note: If you have existing Manulife products, you may already have a Manulife ID you can use.
To access your Life and Living Benefits policies: once you have connected your policies to your Manulife ID, you can log into the Customer Secure site and click on “Your Policies” to view your coverage, update your credit card or pre-authorized debit information, and make other changes.
To access your Health and Dental: once you have connected your policies to your Manulife ID, you can log into SecureServe® to view your coverage, submit claims, update your credit card or pre-authorized debit information, and make other changes.
If you have not received your welcome package, please contact Manulife at 1-888-596-8881 right away to receive your package as soon as possible.